Privacy Policy

We realize that making purchases at ADULTSUPPLYWAREHOUSE.com, or any other Website, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us. This includes your name, address, phone number, and email address, in addition to any other personal information that can be linked to you, personally.

We believe that you have a right to know, before shopping at ADULTSUPPLYWAREHOUSE.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.

DVS Digital Media, Inc. ("ADULTSUPPLYWAREHOUSE") is the owner and operator of ADULTSUPPLYWAREHOUSE.com ("we") and do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. We collect only the personal information you allow us to collect, and then it is used only to help us serve you better.

If you are a registered customer and you want to change or modify any of your personal information, you can do so at anytime by going to Your Account. Log in with your user name(your e-mail) and password, then edit whatever personal information you wish.

Read More About:
1. Personal information we collect
2. Use of your personal information
3. With whom we share your personal information
4. How you can control the use of your personal information
5. How you can decide what marketing communication you receive from us
6. How we protect the security of your personal information
7. Changes to the ADULTSUPPLYWAREHOUSE Privacy Policy
8. How to contact ADULTSUPPLYWAREHOUSE
9. Effective Date


1. Personal information collected

We collect personal information that you choose to provide voluntarily when using the ADULTSUPPLYWAREHOUSE Websites. This information includes your email address and a password when you register to create your ADULTSUPPLYWAREHOUSE.com account. While you can browse our online store without registering, you will need to register in order to make purchases and take advantage of certain features. We may also ask for personal information when you contact our Help Department. This will allow us to protect your confidentiality by verifying your identity.

ADULTSUPPLYWAREHOUSE does not intentionally collect personal information about individual under the age of 18 or older. If you are under 18 or 21, you are prohibited from entering any website associated with ADULTSUPPLYWAREHOUSE including but not limited to ADULTSUPPLYWAREHOUSE.com as per our Terms of Use.

Purchase Information

When you make a purchase using a credit card, we do not store credit card information directly on ADULTSUPPLYWAREHOUSE.com We will transmit your credit card information securely through our payment processor using encryption methods, such as the Secure Socket Layer (SSL) protocol.

Cookies and other computer information

When you visit ADULTSUPPLYWAREHOUSE Websites, you will be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our sites so we can enhance and customize your online shopping experience.

You can choose to shop on ADULTSUPPLYWAREHOUSE Websites without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), storing your Order for later use and, in the future, providing a more personalized shopping experience. To shop without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

We also collect certain technical information from your computer each time you request a page during a visit to ADULTSUPPLYWAREHOUSE Websites. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Website, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.

Contacting ADULTSUPPLYWAREHOUSE

We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.

Other times we may collect personal information

From time to time, ADULTSUPPLYWAREHOUSE may conduct surveys and contests via our Websites, email, or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will NEVER sell or rent such information to any third parties.

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2. Use of your personal information

Information we collect on ADULTSUPPLYWAREHOUSE Websites may be used to enhance your shopping experience in the following ways:
  • Deliver merchandise that you purchase online
  • Register you as a member of ADULTSUPPLYWAREHOUSE
  • Confirm your shopping orders
  • Respond to your customer service inquiries or requests
  • Communicate special bimonthly DVD release lists, promotions and featured items to you, if you choose to receive such notices
  • Find and stock the products you want
  • Customize your shopping experience
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3. When and with whom we share your personal information

We NEVER sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for the limited purposes of fulfilling customer orders; offering certain products and services in connection with our Websites; communicating to customers; providing customer service; enhancing and improving the customer shopping experience, and providing a personalized shopping experience.

Aside from the purposes described above, we will NEVER share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

Credit Card information used to purchase your order is NEVER stored or shared on ADULTSUPPLYWAREHOUSE.com It is transmitted securely through our Payment Processor. However, to help more accurately detect fraudulent uses of Credit Cards, our fraud detection vendors may use aggregate data to improve their service.

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4. How you can control the use of your personal information

Registering as a ADULTSUPPLYWAREHOUSE.com customer lets us provide a better shopping experience for you and allows you to make purchases more conveniently, without having to re-enter your payment and shipping information each time you make a purchase on our site. Although you must register as a ADULTSUPPLYWAREHOUSE.com customer in order to purchase products offered by ADULTSUPPLYWAREHOUSE, it is not necessary to register to visit our site.

As a registered user, you can modify your personal information anytime. Simply go to Your Account Log in with your username(your e-mail) and password, then edit whatever personal information you wish.

Do not share your ADULTSUPPLYWAREHOUSE.com password with anyone. Other than on our Websites, ADULTSUPPLYWAREHOUSE will never ask you for your password.

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5. How you can decide what marketing communication you receive from us

The only email messages you will receive from ADULTSUPPLYWAREHOUSE.com will be to confirm any purchases you make on our site, respond to your Help inquiries and to answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.

You may also choose to receive e-mails about special bimonthly DVD release lists, promotions and featured items. You can change your preferences at any time under "Your Account" of ADULTSUPPLYWAREHOUSE.com

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6. How we protect the security of your personal information

Ultimately, your personal information is protected by the password you created when you registered for an account at ADULTSUPPLYWAREHOUSE.com (or another password you chose after changing a previous password). Please keep this password confidential. The confidentiality of your password is your responsibility to protect. You may change it anytime by going to Your Account. Log in with your username and password, then click "Change Password" and enter a new password.

When transmitting highly confidential information such as Credit Card Information and Passwords over the Internet, we protect the information using encryption technologies such as the Secure Socket Layer (SSL) protocol.

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7. Changes to the ADULTSUPPLYWAREHOUSE Privacy Policy

We reserve the right to change, modify or amend this privacy policy at any time. If we make any significant change to this policy, we will post a notice of the change on ADULTSUPPLYWAREHOUSE.com

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8. How to contact ADULTSUPPLYWAREHOUSE

If you have comments or questions regarding our privacy policy, please contact us using the Contact Form on the website or send e-mail to support@ADULTSUPPLYWAREHOUSE.com We will address any issue to the best of our abilities.

Thank you for your support of our policies.

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9. Effective Date

The ADULTSUPPLYWAREHOUSE Privacy Policy is effective as of Jan. 1, 2011.

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